Refunds
If you are unhappy with your purchase, please let us know as soon as possible. Our refund and returns policy lasts 28 days. If 28 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. To complete your return, we require a receipt or proof of purchase.
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, (We reserve the right to refuse a refund on items deemed not to be resalable. This does not affect your statutory rights in connection with faulty items.) then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular-priced items may be refunded. Sale items cannot be refunded unless they are faulty.
Shipping returns
To return your product, please mail to:
Littlewell, Higher Velwell Barns, Dartington, Devon, TQ9 6AD
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please ensure you obtain proof of postage when you return your order.